Welcome to Curtaing !
Ruma Limited t/a Curtaing (the “Company,” “Curtaing,” “we,” “us,” or “our”) is the owner and operator of websites located at www.curtaing.com.au (collectively referred to as “website” or “site”). This Privacy Policy describes how we collect, use, and share your personal information when you access the website or place an order.
We respect your privacy and have created this Privacy Policy in compliance with the New Zealand Privacy Act, 2020 (“NZPA”) and the National Privacy Principles contained in the Privacy Act 1988 (Cth) (“Australian Privacy Principles”).
Unless expressly defined otherwise, the terminology used in this Privacy Policy shall have the same meaning as defined in the Curtaing Terms and Conditions.
Table of Contents
1. Who is Covered by this Privacy Policy?
This Privacy Policy only applies to our website visitors, users who sign-up for a user account on the website and customers who place an order through the website. The website and the custom made curtain and blinds provided by the Company are collectively referred to as our “Service”. Our Service is only available in the countries listed on our website.
2. What Personal Information do We Collect?
There is some personal information that you voluntarily submit to us when you interact with our Service, and there is some information that we are able to collect automatically.
Voluntarily submitted information :
a. When you sign-up a user account
When you sign-up for a user account on the website, we provide us with your full name and email address.
b. When you place an order
When you purchase a product, you will be requested to provide some personal information to us, such as your full name, email address, your shipping address, billing address, and your phone number (“Order Data”). You have the choice to decline our request for the order data, but you understand that your refusal to provide us with this personal information will result in you not being able to purchase the product from our website.
If you wish to proceed with an online order, you will also be required to provide your payment information when prompted by our website. Please note that we do not collect or store your payment information, and this information is directly collected and processed by our selected payment gateway.
c. When you contact us
When you contact us, either by email or by completing the contact form on our website, we collect your full name, email address, and any information contained in your message (“Enquiry Data”).
d. When you subscribe to our newsletter
When you subscribe to receiving direct marketing communication from us, such as our newsletter, you provide us with your full name and email address (“Subscription Data”). You are not under any obligation to opt-in to receive marketing communication from us, and you can easily unsubscribe at any time.
Automatically collected information :
We may automatically collect some data from you when you access our website, such as your Internet Protocol (IP) address, the device you use to access our website, your web browser and version, the date and time of your visit, and other similar information through the use of cookies, web beacons and analytic tools.
Cookies and Opt-Out :
Cookies are small files containing data that is stored on your computer by a website you visit. We make use of cookies on our website but we do not receive any personal data about you through the use of cookies. You can change your browser setting to decline all cookies or to indicate when a cookie is being sent. If you decide to decline cookies, it may result in a poor user experience.
3. How do We Use Your Personal Information?
We use your personal information for the purposes outlined hereunder:
a. To process your order, including billing your payment method and shipping you the ordered product.
b. To understand your request, respond to your enquiry, and perform any other related actions.
c. To send you direct marketing material that we think you will find interesting.
d. To improve our Service and your user experience.
e. To detect and prevent spam or other similar unauthorised activities.
f. To conduct research and statistical analysis by anonymising and aggregating all our user data.
g. To defend ourselves against any legal action and/or enforce our rights.
h. For any other purpose authorised by applicable law.
4. Disclosing Your Personal Information
There are some circumstances when we may disclose your personal data to third parties, including:
a. Our Service Providers
Our service providers (including our suppliers, third-party courier companies and contractors) may receive your personal data to the extent necessary to deliver the ordered products to you. All our contractors and service providers only use your personal information in accordance with this Privacy Policy.
b. Payment Processors
When you place a product order, your payment information is collected and processed by our payment processors, including Paypal Inc;
c. Merger or Acquisition
If we sell or otherwise transfer any part or whole of our business in the future, we will transfer your personal data as part of our assets to the new entity that acquires or merges with our Company.
d. Valid Requests for Information
When we receive valid requests for information from any government authorities, law enforcement bodies, or courts of law, we may share your personal data with such bodies for compliance with the law.
e. Legal Action
If we are ever involved in any legal action arising from our Agreement with you, we may disclose your personal data to the extent required to assert our rights or defend any claims against us.
f. Email Distribution Tools
We make use of third-party email distribution tools to send marketing emails to our subscribers. If you opt-in to receive our newsletter, your name and email address will be stored on these email distribution tools.
g. Sharing Anonymous User Data
We do not sell or rent your personal information. However, we may share anonymous statistical data we collect from you with third-parties.
5. Security and Storage of your personal information
The security of your personal information is important to us. We take all reasonable and financially viable steps to safeguard your personal information from any unauthorised access, use, modification, destruction, or loss. Although we make our best effort to safeguard your personal information, you acknowledge that no mode of digital storage or transmission over the internet is one hundred per cent secure; therefore, we cannot offer you any guarantees as to the absolute security of your personal information.
Please note that some of our service providers and suppliers may be located outside of New Zealand, and your personal information may be transferred, accessed or stored outside of New Zealand, where privacy laws may be less stringent. We assure you that we will always take reasonable steps to ensure that your personal information is offered the same level of protection by outside of New Zealand as set out in this Privacy Policy.
6. Retention Policy
We will only retain personal information for as long as required for the purpose that we initially collected it for. Accordingly:
Notwithstanding the foregoing, we may be obliged to retain your personal information for a longer period if required for the fulfilment of our legal obligations, to assert our rights, or defend any legal claims against us. Please note that we will delete all your personal information after the expiration of the retention period, and you will not be able to enforce your rights thereafter.
7. Your Rights
You may request access to your personal information that we hold and/or request any rectification of incorrect or incomplete personal information on our records. To access your personal information, please send your request to contact@curtaing.com.au. We may request you to verify your identity before granting your request. Please note that we reserve the right to charge a reasonable fee for providing you with a copy of your personal information.
8. Changes to this Privacy Policy
We reserve the right, at our sole discretion, to make changes to this Privacy Policy by inclusion, modification, or removal of any part at any time. When we make any material changes to this Privacy Policy, we will notify you by email or by changing the last modified date on top of this Privacy Policy. You agree that it is solely your responsibility to review this Privacy Policy when you revisit the website. Your continued use of the website after we post the updated Privacy Policy will constitute your acceptance of such changes.
9. Contact Us
We can be contacted by email at contact@curtaing.com.au
Added to Sample Cart Successfully.
